WhatsApp Business

Manage your WhatsApp Business presence across this workspace.

HDFC Smart Banking·Verified Business·Quality Rating: High·Tier: 100K+/24h

Green tick verified Last health check: 12 min agoWABA ID:1023475829382Display name: HDFC Smart Banking

Inbound today

1,847

messages

Outbound today

2,142

messages

Active conversations

142

right now

Template send queue

pending

24h window expiring

next 6h

Quality rating

High

last 7 days

Message volume

Inbound vs outbound · last 7 days

InboundOutbound

24h window expiring

12 conversations · next 6h

Priya Menon

last msg 5h 12m ago

48m

Rohit Verma

last msg 4h 58m ago

1h 02m

Anita Rao

last msg 4h 41m ago

1h 19m

Vikram Shah

last msg 4h 22m ago

1h 38m

Meera Iyer

last msg 3h 58m ago

2h 02m

Karan Malhotra

last msg 3h 41m ago

2h 19m

Sanjana Kapoor

last msg 3h 28m ago

2h 32m

Aditya Joshi

last msg 3h 12m ago

2h 48m

Neha Singh

last msg 2h 47m ago

3h 13m

Rajat Khanna

last msg 2h 31m ago

3h 29m

Pooja Nair

last msg 2h 18m ago

3h 42m

Ishaan Bhat

last msg 2h 04m ago

3h 56m

Top intents today

card.statement.request412

card.payment.failed287

loan.emi.inquiry198

kyc.reverify142

card.dispute.initiate91

Customer satisfaction

4.5/ 5 · last 7 days

Post-resolution survey, WhatsApp only.

Quality rating drivers

Fast response timegood
Low block rategood
Marketing template approval rate 94%good