Web Chat

Embed Solv AI chat on your website and mobile apps.

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Widget deployed on hdfcsmart.com (4 pages)Last loaded 8s ago47 active visitors28 active chats
Visitors today
12,840
Conversations today
412
Visitor → chat
3.2%
Avg session
4m 18s
CSAT
4.6/5
AI containment
78%
H
HDFC Smart
How can we help?
Hi there! 👋 I'm here to help with anything related to your HDFC account.
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Volume (last 7 days)

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Top pages where chat is initiated

  • /credit-cards/landing
    184
  • /loans/eligibility
    142
  • /support/contact
    98
  • /personal-loan/preapproved
    71
  • /
    64

Visitor → chat funnel

  • Visitors
    12,840
  • Saw widget
    11,240
  • Opened chat
    612
  • Sent message
    412
  • Resolved
    321

Where customers get stuck

  • • /credit-cards/apply — 38% drop after step 2
  • • /loans/documents — 24% timeout uploading docs
  • • /kyc/verify — 17% retake selfie loop