Approvals queue

Flow executions paused on an approval gate. You see only items routed to you.

Late Fee Waiver Request

Step: Apply waiver

Waiting 12 minutes · expires in 23h 48m

Apply ₹500 late fee waiver to card XXXX-4521

Customer hospitalized — supporting docs attached

Customer: Aarav Joshi · Triggered by Billing Specialist agent · Approver: Sneha Patel

Late Fee Waiver Request

Step: Apply waiver

Waiting 47 minutes · expires in 23h 13m

Apply ₹750 late fee waiver to card XXXX-9912

First-time miss — long-tenure customer

Customer: Vikram Iyer · Triggered by Billing Specialist agent · Approver: Sneha Patel

Card Replacement Request

Step: Express delivery

Waiting 4 minutes · expires in 11h 56m

Express dispatch (24h) — fee ₹500

Customer travelling next day

Customer: Priya Sharma · Triggered by Cards Specialist agent · Approver: Rahul Sharma

Fraud Alert Escalation

Step: Permanent block

Waiting 2 minutes · expires in 28m

Permanently block & reissue all cards

Confirmed account takeover signal

Customer: Rohit Singh · Triggered by Fraud detection model · Approver: Arjun Krishnan

DPDP DSAR Fulfillment

Step: Approve export

Waiting 1 hour 12 minutes · expires in 4d 22h

Approve full data export (DPDP §11)

Identity verified via OTP + KBA

Customer: Ananya Gupta · Triggered by Compliance flow · Approver: Arjun Krishnan