Voice

Realtime voice AI for inbound and outbound calls — Indian-language depth, telephony, and call review.

Voice agents
4
3 active · 1 draft
Active calls now
12
Latency P50 / P95
720ms / 1.4s
First-byte audio out
Calls today
1,847
+12% vs yesterday
Resolution rate
64.2%
AI fully resolved
AHT
3m 42s
Across all voice agents
AI containment
71%
Today
Live calls
12 active
Languages today:
English (IN) 62%
Hindi 24%
Hinglish 11%
Tamil 2%
Other 1%
Rohan Mehta
+91 ••• ••• 4421
0:42
live
Hinglish
neutral
Card not received
Customer speaking

Mera credit card abhi tak nahi aaya, 12 din ho gaye…

Voice Front Desk v3.0
Anjali Sharma
+91 ••• ••• 8810
2:58
live
Hindi
frustrated
UPI debit failed
Agent speaking

Paisa kat gaya but receiver ko nahi mila, transaction ID hai 5189…

UPI Dispute Voice v2.2
Unknown caller
+91 ••• ••• 0093
0:09
live
English (IN)
neutral
Detecting…
Customer speaking

Hi, I want to check my home loan EMI…

Voice Front Desk v3.0
Sundar Pillai
+91 ••• ••• 7702
5:12
live
Tamil
positive
Branch booking
Customer speaking

Naalaiku 11 mani-ku slot venum…

Voice Front Desk v3.0
Meera Nair
+91 ••• ••• 5530
0:24
live
Hindi
neutral
KYC reminder
Customer speaking

Haan bolo, kya kaam tha?

Outbound KYC Reminder v1.1
Vikram Joshi
+91 ••• ••• 1184
1:05
live
Hinglish
negative
Failed transaction
Agent speaking

Yaar pichle 2 ghante se try kar raha hoon…

UPI Dispute Voice v2.2
Pooja Desai
+91 ••• ••• 9921
3:18
live
Gujarati
neutral
Cheque book request
Customer speaking

Mara chequebook order karvo che…

Voice Front Desk v3.0
Aditya Verma
+91 ••• ••• 3340
0:51
live
Hindi
neutral
Schedule v-KYC
Agent speaking

Theek hai, kal sham 5 baje?

Outbound KYC Reminder v1.1
Lakshmi Iyer
+91 ••• ••• 6678
0:14
live
English (IN)
positive
Statement download
Customer speaking

Just need last quarter statement on email please.

Voice Front Desk v3.0
Unknown caller
+91 ••• ••• 0021
1:28
live
Marathi
neutral
Detecting…
Customer speaking

Maza account block jhala aahe…

Voice Front Desk v3.0
Karthik Subramanian
+91 ••• ••• 4419
4:00
live
Hinglish
negative
Refund pending
Customer speaking

5 din se refund pending hai, escalate karo…

UPI Dispute Voice v2.2
Neha Gupta
+91 ••• ••• 7821
0:33
live
Hindi
neutral
KYC pending
Customer speaking

Mai busy hoon, baad mein call kar lo.

Outbound KYC Reminder v1.1
Voice Front Desk
v3.0

Handles initial intent detection on incoming calls and routes to specialist agents.

active
inbound
Hinglish
Anushka — Warm Hindi/English
Calls/7d
1,820
Avg dur
2m 14s
Resolve
42%
UPI Dispute Voice
v2.2

Specialist for UPI failure complaints — collects RRN, debit confirmation, raises chargeback flow.

active
inbound
Hindi
Vidya — Professional Hindi
Calls/7d
380
Avg dur
3m 38s
Resolve
73%
Outbound KYC Reminder
v1.1

Calls customers with pending KYC, schedules video-KYC slots, sends follow-up SMS.

active
outbound
Hindi
Manisha — Friendly Hindi
Calls/7d
1,247
Avg dur
1m 36s
Connect
68%
Outbound Loan Cross-sell
v0.1

Pre-qualified personal loan cross-sell to existing salary account holders.

draft
outbound
Hinglish
Abhilash — Authoritative Hindi
Calls/7d
0
Avg dur
0m 0s
Connect
0%